ECM Training and Education: Best practices for training staff and educating users about ECM systems.

Leveraging Internal Champions to Enhance ECM Training

Implementing an Enterprise Content Management (ECM) system is a significant investment for any organization. However, the success of the implementation heavily relies on the training and education provided to staff and users. To ensure a smooth transition and maximum utilization of the ECM system, it is crucial to leverage internal champions.

What is an Internal Champion?

An internal champion is an individual within the organization who is passionate about the ECM system and advocates for its successful implementation. They possess a deep understanding of the ECM system’s features, benefits, and potential impact on the organization’s workflows. Internal champions often hold influential positions and possess strong leadership skills.